A HelpBento help center gives you two ways in: browse the categories on the home page, or search for what you need. Once you are reading an article, a few small features help you judge it and move on to the next one.
Browse by category
The home page lists the help center's categories as cards. Each card shows the category's name, a short description, and how many articles it contains. Click a card to open the category.
A category page lists that category's own articles first. If the category has subcategories, each one follows as its own section, so related articles stay grouped under the topic they belong to. Categories nest one level deep, and a link back to the parent category sits above the page title when you are inside a subcategory.
Search
Type into the search box on the home page, or press ⌘K (Mac) or Ctrl K (Windows and Linux) from anywhere in the help center to open the search palette.
Search matches meaning, not only the exact words you type. A search for "sign in" can surface an article titled "Log in to your account" even though the keywords differ. The results page shows the best match first, with the remaining matches below it.
If nothing matches, the page says No results found and, where the help center has close matches, offers a Did you mean one of these? list so you can pick a nearby article instead of rephrasing from scratch.
Read an article
Tell the team whether it helped
At the end of every article you will see Was this article helpful? with Yes and No buttons. Click one to send your answer to the team that writes the help center. You can vote once per article; after that the buttons are replaced by a thank-you message.
Related articles
Depending on how the help center is laid out, a Related list in the right-hand rail links to up to four other articles from the same category. Use it to keep reading around the topic without returning to the category page.
Next and previous
Below the article, Previous and Next links step through the articles in reading order, so you can work through a whole category or guide in sequence without going back to the list each time.