AI Chat Widget
Enable, configure, and run the AI support agent. · 4 articles
Start here: Control what your agent answers: categories, instructions & handoffLimit an agent to specific categories, give it extra context, and learn exactly what happens when it hands a visitor to a human.
Control what your agent answers: categories, instructions & handoff4 minCustomise your widget: colour, icon, avatar, name & launcher2 minRestrict which sites can load your widget (domain allowlist)3 minSet up the AI chat widget: enable → add an agent to a KB → configure2 minTroubleshoot: the widget isn't appearing3 min