Getting into HelpBento is a short guided flow: create your account, add your name, tell us what you are here for, then create or join a company workspace. Here is what to expect at each step.
1. Create your account
On the account form, create your account with either:
- Email and password
- Google sign-in
If you arrived through a teammate's invite link, your email is pre-filled and locked to the address the invite was sent to.
2. Add your name and role
Enter Your name, which is how you appear to your team. You can also pick the discipline you work in: Support, Engineering, Product, Founder / leadership, Operations, or Other. Only the name is required.
3. What brings you to HelpBento?
Pick the goals that apply: customer support, a knowledge base, AI chat, developer docs, a changelog, in-app help, switching tools, or exploring. Select as many as you like, or skip the step. Your answers personalise the product and never block you from continuing.
4. Join or create a company
This is where the path can branch.
Your email domain matches an existing HelpBento company. You see Join an existing company? with the matching company listed. Click Join company to join it as a Viewer, HelpBento's read-only role. You can choose to create your own workspace instead.
No match. You create a new company workspace. Only the Company name is required. You can also tell us your company size and the tool you currently use for support or docs, which helps us understand your setup. If you expected to join a team, click Join an existing company instead.
5. You're in
Once your workspace is created (or you have joined one), you land in the admin dashboard, ready to set up your first knowledge base. Follow Quick-start: set up your help center in 15 minutes from here.