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Preview a draft or archived article before publishing

Publishing & Versions2 min read · Updated 2 months ago

A draft or archived article has no public URL, so you cannot open it in a new tab to check how it reads. The editor's preview renders it with the same typography your knowledge base uses, without publishing anything.

Preview from the editor

  1. Open the article in the editor.
  2. Click the Preview article button (the eye icon) at the right of the header.
  3. A modal opens with the article rendered as a reader would see it. Close it to keep editing.

The button appears only for drafts and archived articles. On a published article the same spot holds View in knowledge base instead, which opens the live page.

Preview from the stats page

The article's stats page has a Preview button in its header that opens the same modal, useful when you are reviewing an archived article, which cannot be opened in the editor.

What a preview does not do

  • It does not publish, change the article's status, or touch its version history.
  • It is not counted as a view. Views are recorded on your public knowledge base, and the preview never leaves the admin, so checking your own drafts does not skew the article's stats.