SapanBaseHelp Center

Invite team members (email or single-use link)

Team & Permissions2 min read · Updated 2 months ago

Bringing a teammate in takes an invite from Settings > Members, sent either to their email address or as a link you share yourself. Owners and Admins can invite; the role you choose sets what the new member can do.

Send an invite

  1. Go to Settings > Members and click Invite Member.
  2. Choose Email or Link.
  3. Pick a role. Each option lists what that role can do and whether it takes a paid or a free viewer seat. See Roles & permissions: who can do what.
  4. For an email invite, enter the address and send. The recipient gets an email containing a single-use link to join.
  5. For a link invite, copy the link and share it however suits you. Anyone with the link can join with the role you chose, and it stops working once someone has used it.

Only an Owner can invite another Owner; Admins do not see the Owner option.

Seats and pending invites

A pending invite reserves a seat in its pool until it is accepted or revoked. When both pools are full, the Invite Member button is disabled and the page tells you which pool ran out. Free a seat, buy more, or upgrade. See Paid seats vs free viewer seats.

Resend, revoke, and expiry

Pending invites are listed at the top of the Members page.

  • Resend sends the email again. To avoid spamming the recipient, resending is limited to once every 5 minutes per invite.
  • Revoke cancels an invite you sent by mistake and releases its seat.
  • Invites expire 14 days after they are created. An expired invite cannot be resent; create a new one instead.