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Map your source categories during import (with AI auto-suggest)

Importing Content1 min read · Updated 2 months ago

Partway through the import wizard, on the Categories step, you map each category from your source platform onto an existing HelpBento category or create a new one. Only categories that contain at least one selected article are listed, and a progress bar shows how many are mapped so far.

Map by hand

For each source category, either pick a target from Select a category... or click Create New and type a name. If you have no categories yet, the step tells you so; create one per source category, or let AI do it.

Auto-suggest with AI

Rather than mapping every category by hand, click Auto-suggest with AI to get a suggested match for each one. Every suggestion carries an AI suggested badge with a confidence percentage. Review and adjust before confirming rather than accepting every suggestion as-is; a low confidence score is a hint to check that row.